Freight Agent FAQ’s

We do not require you to sign any exclusivity with us. In fact, we do not care if you have one with another 3PL. Your engagement with us is confidential and there is no way for any 3PL to know you are working through us.

Once you realize that our AI tools for you and your shippers are only available here, we are confident you will become a dedicated agent.

When a shipper moves to TalkFreight.ai, it can be upsetting. As agents for other 3PL’s as well as brokers, our owners realized that losing business can be rectified. Once you become a TalkFreight agent, you get the account back.

If your customer moved to TalkFreight.ai, we can reassign them to your account.

TalkFreight pays weekly via check or ACH. We pay out based on paid invoices.

We do not require agents to help with collection accounts

Once we have an initial conversation with our Agent team it takes on average of 2-3 business days. 

This includes an internal review as well as time for the potential agent to review our agent agreement. Onboarding your shippers can be aided by our operations team as well

Part of the process of becoming an agent includes an overview of our TMS and Loadboard. We will give you the ability to see how our AI and system works to make an educated decision.

Our AI driven TMS and Loadboard is capable of rating worldwide instantly. What other brokerage or software can do this for you?

95% of shipping modes are automatically rated. some examples of manually quoting shipments are: volume, permits, oversized, superloads and anything outside of the normal scope of transportation.

• LTL – Less than truckload
• Truckload– Dry van, Refrigerated, flatbeds, etc.
• Rail & Intermodal – Including dray, loading, drop trailers, etc.
• Cross-border shipping in all of North America – US, Canada and Mexico
• Intra-shipping – We can instantly quote intra-Mexico, Intra-Canada as well as the US
• Customs– Customs clearance is automated with AI
• Duties & Taxes – Our customs team will work directly with your shipper to manage all customs duties and taxes
• Shipping Insurance – Insure up to $15 Mil per shipment.
• Air Cargo – Quotes, booking, tracking and reports. Everything needed
• Ocean Cargo– Containers, Ro-Ro, HHG worldwide
• Shipment Security – We offer tools for shippers to secure loads with trackers, load locks and other abilities. See Here

As an agent of TalkFreight, you will access to manage all your customer pricing, carriers, features and access.

Currently we have this feature available for our Enterprise solutions, but if you need to set one of your employees up for an email address or access to your account, we can do that for you

All tools and features to manage your book of business as a freight agent are included for free. 

If you want to enroll for our AI Sales Agent add-on or AI Customer Service add-on, you will pay for minutes used. We offer this at a considerable discount

TalkFreight allows new-to-freight agents training as well as videos to access at any time for refreshers